Billing Terms & Conditions

Last updated: 16 September 2026

Welcome to Littlemio — littlemio.co.uk.

These Billing Terms & Conditions explain the payment, billing, pricing, and order-related terms that apply when you purchase baby products and accessories through our online store.

Products, prices, availability, and other information displayed on our website generally constitute an invitation to purchase and do not, by themselves, create a binding sales contract.

When you submit an order, you are making an offer to purchase the selected product(s) subject to these Billing Terms & Conditions and our other applicable store policies. Your order is subject to payment authorisation, product availability, and acceptance by Littlemio.

Please review these terms before placing an order.

1. Accepted Payment Methods

We accept payment methods made available to you during checkout. Depending on availability, these may include:

  • Apple Pay
  • Google Pay
  • Mastercard
  • Shop Pay
  • Visa

Available payment methods may vary depending on your device, location, browser, currency, and the payment services currently enabled on littlemio.co.uk.

The payment options displayed at checkout are the payment methods currently available for your order.

2. Secure Payment Processing

Payments made through Littlemio are processed using third-party payment providers and secure payment gateways.

We take reasonable measures to provide a secure checkout experience.

Littlemio does not store your full payment card details on its own systems. Payment information is handled by the applicable payment processor according to its own security and privacy practices.

3. Payment Authorisation

All transactions are subject to payment verification, authorisation, and applicable security or fraud-prevention checks.

An order may be delayed, declined, cancelled, or require additional verification if:

  • Your payment is declined
  • Payment cannot be authorised or verified
  • Billing information is incomplete or incorrect
  • The transaction is identified as potentially suspicious or fraudulent
  • The payment provider refuses to authorise the transaction
  • Additional verification is reasonably required

If we identify an issue affecting your order, we may contact you using the contact information provided during checkout.

4. Order Confirmation and Acceptance

After submitting an order, you may receive an order confirmation at the email address provided during checkout.

An initial confirmation indicates that we have received your order. Acceptance and fulfilment remain subject to matters such as successful payment authorisation and product availability.

We may refuse or cancel an order where reasonably necessary, including where there is:

  • A payment or authorisation problem
  • A significant pricing or product-information error
  • Insufficient stock
  • Suspected fraudulent or unauthorised activity
  • An inability to deliver to the address provided

If we cancel an order after payment has already been successfully collected, an appropriate refund will be issued to the original payment method.

5. Prices and Currency

Unless clearly stated otherwise, prices displayed on littlemio.co.uk are in British Pounds Sterling (GBP / £).

Applicable product charges, delivery costs, taxes, and other charges will be presented as required during the purchasing process.

The final amount payable will be displayed at checkout before you submit payment.

Customers should review the order total carefully before completing their purchase.

6. Billing Information

When placing an order, you agree to provide accurate, current, and complete billing and contact information.

Information requested during checkout may include:

  • Full name
  • Billing address
  • Delivery address
  • Email address
  • Telephone number
  • Payment information

Providing incorrect, outdated, or incomplete information may result in payment failure, processing delays, delivery problems, or cancellation of the order.

7. Pricing, Product, and Website Errors

We make reasonable efforts to ensure that information displayed on our website is accurate.

However, occasional errors or omissions may occur regarding matters such as:

  • Product descriptions
  • Product specifications
  • Product photographs
  • Prices
  • Promotions or discounts
  • Stock availability
  • Shipping information
  • Delivery estimates

Where an obvious error is identified, we may correct the relevant information and, where appropriate, contact customers whose orders are affected.

Nothing in these terms is intended to remove or restrict any consumer rights that cannot legally be excluded under applicable UK law.

8. Orders Affected by Errors

We may cancel or refuse an order where reasonably necessary because of a material pricing error, product-information error, stock problem, payment-processing issue, or incorrect billing information.

If an affected order has already been charged and is subsequently cancelled, we will issue the appropriate refund to the original payment method.

We will aim to inform you using the contact details associated with your order where appropriate.

9. Fraud Prevention

To protect our customers and Littlemio, transactions may be subject to fraud-prevention and security checks.

We may delay, refuse, or cancel orders that reasonably appear to be:

  • Fraudulent
  • Unauthorised
  • Suspicious
  • Associated with inaccurate payment information
  • In breach of our applicable website terms or policies

Where appropriate, we may request additional information to verify an order before processing or dispatching it.

10. Refunds and Returns

Returns and refunds are handled in accordance with our Return & Refund Policy and applicable consumer rights.

Where a refund is approved, it will normally be issued to the original payment method used for the transaction.

Although we may process an approved refund promptly, your bank, card issuer, or payment provider may require additional time for the funds to appear in your account.

11. Changes to These Billing Terms

We may update these Billing Terms & Conditions from time to time to reflect changes to our payment options, business operations, website, or applicable requirements.

The latest version will be published on this page with an updated “Last updated” date.

Any changes will apply in accordance with applicable law.

12. Contact Information

For questions concerning billing, payments, refunds, or an order placed through our website, please contact:

Littlemio
15 Kellaway Road
London, SE3 8PW
United Kingdom

Website: littlemio.co.uk
Email: support@littlemio.co.uk
Phone: +44 7473 945170